At Zenith Renovators (“we,” “us,” or “our”), located in Thrissur, Kerala, we respect your privacy and are committed to protecting the personal data you share with us through our website.

This Privacy Policy outlines how we collect, use, store, disclose, and protect your information when you visit our website or engage our renovation, interior design, and construction services.

1. Information We Collect

We collect information directly from you when you submit an inquiry, request a quote, or contact us regarding project consultations.

• Personal Identifiable Information (PII): Name, phone number, email address, property or site address in Thrissur or surrounding areas, and details regarding your renovation preferences.
• Project Details: Architectural sketches, layout plans, photos of your property, budget estimates, and room dimensions provided during inquiries.
• Technical & Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and basic website analytics collected automatically through cookies.

2. How We Use Your Information

We process your personal information for legitimate business and operational purposes, including:

• Scheduling site visits, consultations, and architectural estimates in and around Thrissur.
• Communicating project proposals, quotes, invoices, and material choices.
• Responding to customer inquiries and providing ongoing support.
• Improving website functionality, user experience, and local service delivery.
• Complying with applicable legal, financial, and tax obligations under Indian law.

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal data to third parties for marketing purposes. We may share your information only under the following limited circumstances:

• Service Providers & Subcontractors: Trusted partner contractors, architects, structural engineers, or logistics providers on a need-to-know basis to fulfill your renovation project.
• Legal Requirements: When required by law, court order, or governmental authorities in accordance with applicable Indian laws.
• Business Transfers: In the event of a merger, acquisition, or restructuring of Zenith Renovators, customer data may be transferred as part of the business assets.

4. Data Security and Retention

Data Security: We employ appropriate organizational, administrative, and technical measures to protect your personal data against unauthorized access, loss, alteration, or misuse.

Data Retention: We retain personal information only for as long as necessary to fulfill project requirements, resolve disputes, or satisfy applicable statutory, accounting, and legal obligations.

5. Cookies and Web Analytics

Our website may use standard cookies to improve user experience and analyze web traffic. You can configure your web browser to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly without them.

6. Your Rights Under Indian Data Protection Laws

As a website visitor or client, you may have the following rights regarding your personal data, subject to applicable law:

• Right to Access: Request information about the personal data we hold about you.
• Right to Correction & Erasure: Request correction of inaccurate information or erasure of personal data where applicable.
• Right to Withdraw Consent: Withdraw consent for processing based on consent, subject to applicable legal requirements and consequences.

7. Grievance Officer and Contact Information

If you have questions, concerns, or grievances regarding this Privacy Policy or the handling of your personal data, please contact us using the details below.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary to reflect operational, legal, or regulatory changes. Any changes will be posted on this page along with an updated “Last Updated” date.